Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and your rights. It applies to the PassionExplorer website and any related services operated by Chameleon Strategies, Inc.

Who We Are

Responsible entity: Chameleon Strategies, Inc.
Registered in: British Columbia, Canada
Privacy inquiries: hello@passionexplorer.com

Chameleon Strategies, Inc. is the controller of your personal information under Canadian federal and provincial privacy laws, the EU and UK GDPR, and the California CCPA/CPRA.

1. Information We Collect

Account information

When you register, we collect your email address and password (stored in hashed form). You may optionally provide your name, country of residence, and profile preferences.

Usage data

We collect information about how you use the Service: passions searched, destination pages viewed, itineraries generated, trips saved, and features accessed. This data helps us improve the platform and personalise your experience.

Payment information

Payment details are processed by our payment processor. We do not store your full card number. We retain transaction records and subscription status.

Technical data

We collect standard technical data including IP address, browser type, device type, operating system, and referring URLs. This data is used for security, analytics, and service improvement.

2. How We Use Your Information

• To provide and operate the Service
• To personalise your experience based on your passions and preferences
• To process payments and manage subscriptions
• To send transactional emails (account confirmations, subscription receipts)
• To send product updates and news (you can unsubscribe at any time)
• To detect and prevent fraud, abuse, and security threats
• To comply with legal obligations
• To improve the platform through analytics and usage patterns

3. Who We Share Your Information With

We do not sell your personal information. We share it only with:

• Service providers who help us operate the platform (hosting, payment processing, email delivery, analytics) — under strict data processing agreements
• AI providers used to generate itineraries and destination content — inputs are not used to train third-party models under our agreements
• Legal authorities where required by applicable law or court order

4. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it by law (e.g. financial records for tax purposes).

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information (right to erasure)
• Object to or restrict processing
• Data portability — receive your data in a machine-readable format
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at hello@passionexplorer.com.

6. Cookies

We use essential cookies required for the Service to function (authentication, session management). We may use analytics cookies to understand how the platform is used. You can disable non-essential cookies in your browser settings, though this may affect some features.

7. International Transfers

Your data may be processed by service providers in countries outside your own. Where we transfer data outside the EEA or UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

8. Security

We implement industry-standard security measures including encrypted data transmission (TLS), hashed password storage, and access controls. No system is completely secure, and we cannot guarantee absolute security of your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the Service. The effective date at the top of this page indicates when the current version was last updated.

10. Contact

Privacy inquiries: hello@passionexplorer.com
Chameleon Strategies, Inc., British Columbia, Canada